Students may be required to restore their iPad operating system (iOS) to rectify faults.
The process involves backing up (or syncing with iTunes) the iPad, restoring iOS to factory settings, then restoring settings and Apps from your backup.
IT staff at Strathmore cannot perform this task for students as it is dependant on individual iTunes accounts attached to the users iPad.
Click the link below to access the Apple help page.
Before you restore your device....
Make sure you’re using the latest version of iTunes.
Use iTunes to back up your device and transfer and sync any additional content to your computer.
Turn off Find My iPhone in Settings > iCloud on your device to disable Activation Lock.
Restore your iOS device...
Connect your iOS device to your computer using the cable that came with it.
Select your iPad when it appears in iTunes. In the Summary pane, click the Restore button for your device.
Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
After your iOS device is restored to factory settings, it will restart, and you’ll see the "Slide to set up” welcome screen. Follow the steps in the iOS Setup Assistant. You can set up your device as new or using a previous backup. If your iOS device has cellular service, it will activate after you restore.
If your iOS device is disabled or locked, it must be started in recovery mode, then restored. You must know your Apple ID and password to restore your iPad. Don't forget to backup your iPad before you restore it. Follow the instructions here -
If you get an error message, find out how to fix most update and restore errors.
If your iOS device with cellular service doesn’t activate after restoring, find out how to fix activation issues.
Post Restore Tasks
iPad Mail Setup